{"id":987490621,"date":"2021-04-01T06:45:56","date_gmt":"2021-04-01T06:45:56","guid":{"rendered":"https:\/\/veronaintour.com\/faqs\/"},"modified":"2023-04-25T11:50:52","modified_gmt":"2023-04-25T11:50:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/veronaintour.com\/es\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; custom_padding_last_edited=\u00bbon|tablet\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_direction=\u00bb90deg\u00bb background_color_gradient_stops=\u00bbrgba(42,46,49,0.47) 25%|rgba(203,60,59,0.55) 100%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(181,50,41,0.05)\u00bb background_color_gradient_start_position=\u00bb25%\u00bb background_color_gradient_end=\u00bbrgba(181,50,41,0.54)\u00bb background_image=\u00bbhttps:\/\/veronaintour.com\/wp-content\/uploads\/2023\/04\/page-bg2.jpg\u00bb background_position=\u00bbtop_right\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb80px||100px||false|false\u00bb custom_padding_tablet=\u00bb50px||60px||false|false\u00bb custom_padding_phone=\u00bb40px||50px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.20.4&#8243; _dynamic_attributes=\u00bbcontent\u00bb _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#FFFFFF\u00bb text_font_size=\u00bb64px\u00bb text_line_height=\u00bb1.2em\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#FFFFFF\u00bb header_font_size=\u00bb64px\u00bb text_orientation=\u00bbcenter\u00bb text_font_size_tablet=\u00bb48px\u00bb text_font_size_phone=\u00bb32px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; disabled_on=\u00bboff|off|off\u00bb admin_label=\u00bbFAQ\u00bb _builder_version=\u00bb4.20.4&#8243; background_image=\u00bbhttps:\/\/veronaintour.com\/wp-content\/uploads\/2019\/03\/notary-09.png\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbbottom_center\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.20.4&#8243; width_tablet=\u00bb90%\u00bb width_phone=\u00bb\u00bb width_last_edited=\u00bbon|tablet\u00bb custom_padding=\u00bb||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.20.4&#8243; custom_margin=\u00bb||10px||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h3>Preguntas frecuentes<\/h3>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=\u00bb#2a2e31&#8243; open_toggle_background_color=\u00bb#efefef\u00bb closed_toggle_text_color=\u00bb#2a2e31&#8243; closed_toggle_background_color=\u00bb#efefef\u00bb icon_color=\u00bb#cb3c3b\u00bb use_icon_font_size=\u00bbon\u00bb icon_font_size=\u00bb14px\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb toggle_text_color=\u00bb#2a2e31&#8243; toggle_font=\u00bb||||||||\u00bb toggle_font_size=\u00bb18px\u00bb toggle_line_height=\u00bb1.3em\u00bb custom_padding=\u00bb||||false|false\u00bb toggle_font_size_tablet=\u00bb18px\u00bb toggle_font_size_phone=\u00bb17px\u00bb toggle_font_size_last_edited=\u00bbon|desktop\u00bb border_width_all=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_accordion_item title=\u00bbSu t\u00edtulo va aqu\u00ed\u00bb open=\u00bbon\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_css_main_element=\u00bbdisplay: none!important\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Su contenido va aqu\u00ed. Edite o elimine este texto en l\u00ednea o en la configuraci\u00f3n de Contenido del m\u00f3dulo. Tambi\u00e9n puede dar estilo a cada aspecto de este contenido en la configuraci\u00f3n de dise\u00f1o del m\u00f3dulo e incluso aplicar CSS personalizado a este texto en la configuraci\u00f3n avanzada del m\u00f3dulo.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfCon cu\u00e1ntos d\u00edas de anticipaci\u00f3n debo reservar para un tour?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]Se ruega reservar la visita con al menos 2 d\u00edas laborables de antelaci\u00f3n a la fecha solicitada. Esto generalmente le da suficiente tiempo para prepararse para el recorrido y le da al gu\u00eda suficiente tiempo para personalizar cualquier detalle del d\u00eda.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfCu\u00e1l es su pol\u00edtica de cancelaci\u00f3n?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]Tenemos una pol\u00edtica de cancelaci\u00f3n de 48 horas. No es posible modificar o cancelar la reserva dentro de las 48h antes de la salida del tour. No se otorgar\u00e1 reembolso a ning\u00fan cliente que no se encuentre en el lugar de salida a la hora establecida; Asimismo, no se otorgar\u00e1 reembolso a los clientes que pierdan el contacto con el gu\u00eda o que no completen la excursi\u00f3n.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfEn qu\u00e9 idioma(s) se hablan los tours?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]Todos los tours se ofrecen en ingl\u00e9s, a menos que se indique lo contrario.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfQu\u00e9 actividades son adecuadas para los ni\u00f1os?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]A menos que se indique lo contrario, la mayor\u00eda de nuestros tours brindan los servicios que se adaptan a sus hijos. Cada l\u00edmite de edad est\u00e1 indicado en los detalles de cada tour.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfPodemos comprar vino en las bodegas que visitamos? \u00bfLas bodegas aceptan tarjetas de cr\u00e9dito?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]S\u00ed, la mayor\u00eda de las bodegas aceptan cr\u00e9ditos y por supuesto puedes comprar vino.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfQu\u00e9 es un tour autoguiado?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]Durante el recorrido autoguiado no hay gu\u00eda, pero tendr\u00e1 un mapa y puede contactarnos cuando lo desee para obtener ayuda. Un tour autoguiado puede incluir una experiencia organizada (clase de cocina, picnic, etc.).[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfCu\u00e1ntas personas hay en el tour?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]<\/p>\n<p>El recorrido puede alcanzar diferentes tama\u00f1os, depende de la experiencia que haya reservado. Por favor, consulte los detalles de la gira. Hay tres tipos de tour:<\/p>\n<ul>\n<li><strong>Tour privado<\/strong>: siga un itinerario espec\u00edfico con su propio grupo dirigido por un gu\u00eda experto<\/li>\n<li><strong>Tour compartido<\/strong>: disfruta la experiencia con el gu\u00eda y otros viajeros<\/li>\n<li><strong>Tour autoguiado<\/strong>: siga una ruta con informaci\u00f3n y servicios organizados por Verona In Tour<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.20.4&#8243; custom_padding=\u00bb||||false|false\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_accordion open_toggle_text_color=\u00bb#2a2e31&#8243; open_toggle_background_color=\u00bb#efefef\u00bb closed_toggle_text_color=\u00bb#2a2e31&#8243; closed_toggle_background_color=\u00bb#efefef\u00bb icon_color=\u00bb#cb3c3b\u00bb use_icon_font_size=\u00bbon\u00bb icon_font_size=\u00bb14px\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb toggle_text_color=\u00bb#2a2e31&#8243; toggle_font=\u00bb||||||||\u00bb toggle_font_size=\u00bb18px\u00bb toggle_line_height=\u00bb1.3em\u00bb custom_margin_tablet=\u00bb-45px||||false|false\u00bb custom_margin_phone=\u00bb-45px||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb||||false|false\u00bb toggle_font_size_tablet=\u00bb18px\u00bb toggle_font_size_phone=\u00bb17px\u00bb toggle_font_size_last_edited=\u00bbon|desktop\u00bb border_width_all=\u00bb0px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_accordion_item title=\u00bbSu t\u00edtulo va aqu\u00ed\u00bb open=\u00bbon\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_css_main_element=\u00bbdisplay: none!important\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Su contenido va aqu\u00ed. Edite o elimine este texto en l\u00ednea o en la configuraci\u00f3n de Contenido del m\u00f3dulo. Tambi\u00e9n puede dar estilo a cada aspecto de este contenido en la configuraci\u00f3n de dise\u00f1o del m\u00f3dulo e incluso aplicar CSS personalizado a este texto en la configuraci\u00f3n avanzada del m\u00f3dulo.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfPuedo unirme a actividades en otros d\u00edas\/horas?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]<\/p>\n<p>S\u00ed, puede ponerse en contacto con nosotros para solicitar una disponibilidad horaria diferente.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfCu\u00e1l es su pol\u00edtica de lluvia?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]No todos los tours tienen una pol\u00edtica de lluvia. En general, todos los recorridos en bicicleta y los recorridos al aire libre se cancelar\u00e1n. No te preocupes porque te contactar\u00e1n con al menos 5 horas de antelaci\u00f3n.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfHay descuentos para adultos mayores o ni\u00f1os?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]A menos que se indique lo contrario, las excursiones son gratuitas para ni\u00f1os menores de seis a\u00f1os; para los ni\u00f1os de seis a doce a\u00f1os hay una reducci\u00f3n. Mostrar un documento que acredite la edad de los ni\u00f1os, previa solicitud.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbSi tengo alergia alimentaria o alguna petici\u00f3n, \u00bfhay alg\u00fan men\u00fa especial?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]S\u00ed, bajo petici\u00f3n adaptamos nuestro men\u00fa para dietas particulares.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfC\u00f3mo puedo llegar al punto de encuentro si no tengo coche?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]La mayor\u00eda de nuestros tours parten de Villafranca di Verona. Sin embargo, puede solicitar programar un traslado de ida y vuelta desde su ubicaci\u00f3n en Verona, Mantua y el lago de Garda.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfC\u00f3mo llegar a Villafranca de Verona?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]Verona In Tour tiene su sede en Villafranca di Verona, a solo 20 minutos en coche del centro de la ciudad de Verona.<br \/>\nLa estaci\u00f3n de tren de Villafranca en Verona se encuentra a 5 minutos a pie de Verona In Tour y est\u00e1 conectada por el servicio regular de los trenes que salen de Verona Porta Nuova y Mantua.<\/p>\n<p>Se puede acceder f\u00e1cilmente a Villafranca con el autob\u00fas ATV desde el centro de Verona.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbSi quiero hacer una experiencia que no est\u00e1 en su sitio web, \u00bfqu\u00e9 puedo hacer?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]Si no puede encontrar lo que est\u00e1 buscando, cont\u00e1ctenos y haremos todo lo posible para satisfacer sus necesidades y crear una experiencia a medida.[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfCu\u00e1l es su pol\u00edtica de pago?\u00bb _builder_version=\u00bb4.20.4&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb15px||15px||true|false\u00bb custom_padding=\u00bb15px||15px||true|false\u00bb global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb15px||15px||true|false\u00bb open=\u00bboff\u00bb]Solicitamos el pago del 100% al momento de la confirmaci\u00f3n.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; 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Hai domande? Dalle dimensioni dei bagagli, all&#8217;alloggio e alle guide turistiche. Respondemos a las principales preguntas frecuentes.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-987490621","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/veronaintour.com\/es\/wp-json\/wp\/v2\/pages\/987490621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veronaintour.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veronaintour.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veronaintour.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veronaintour.com\/es\/wp-json\/wp\/v2\/comments?post=987490621"}],"version-history":[{"count":0,"href":"https:\/\/veronaintour.com\/es\/wp-json\/wp\/v2\/pages\/987490621\/revisions"}],"wp:attachment":[{"href":"https:\/\/veronaintour.com\/es\/wp-json\/wp\/v2\/media?parent=987490621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}